Fully integrated, Omni Channel Retail Management solution for Acumatica.
Fusion Point of Sale is a full featured, retail management solution featuring POS, Gift & Loyalty, and eCommerce integration built for Acumatica merchants who won’t compromise.
Reliable platform
FusionPOS runs on any Windows devices ideal for stationary or mobile requirements.
No downtime
FusionPOS unique design allows it to remain operable even without internet.
Increased efficiency
Seamless integration with Acumatica applications eliminates redundancies, lowers carrying costs and increases working capital.
CUSTOMER TYPES
Flexible Customer Types to fit your needs.
Acumatica Customers – Acumatica customers are seamlessly synced to each FusionPOS register or can be created at the register. FusionPOS transactions are posted individually enabling for Cash & Carry or future fulfillment.- Marketing Customer – When individual client history is critical, but it is not necessary to set the account up in Acumatica, Marketing customers can be used. With Marketing Customers, FusionPOS retains all transaction data including payment methods and discounts but only inventory and payments are passed to Acumatica. Using FusionPOS unique roll-up capabilities, this minimizes transactions counts for Acumatica posting.
- Default Customer – For quick transactions or customers unwilling to provide demographic data, there is always the FusionPOS Default Customer. Like Marketing Customers, the FusionPOS Roll-up feature can combine marketing customer transactions for posting into Automatica.
fulfillment options
Fulfillment Options. - All the bases covered.
- Cash & Carry – FusionPOS allows for single step transactions with multiple payment types on each cash & carry transaction.
- Acumatica Fulfilment – For special order, out of stock, or where a shipment is required, FusionPOS can create a Sales Order in Acumatica for future fulfillment.
- Mixed Mode – When a transaction requires both carry out and future fulfillment FusionPOS can manage that with only one payment record.
- BOPIS / BORIS – Because of it’s tight integration with Acumatica, FusionPOS can also handle in store pick up and return of items purchase on line.
Increased efficiency and visibility
FusionPOS is an extension of Acumatica. Purchasing, Inventory movement and pricing, Customer management, etc. are all managed by Acumatica. While FusionPOS may extend Acumatica to a retail environment, Acumatica remains the one source of up-to-date information – One Source of Truth.
Features List
- Data flows between Acumatica and FusionRMS automatically and without manual intervention updating Acumatica with sales data throughout the day.
- Even when the Internet connection is down, retail establishments can still conduct business. This translates to improved dependability and client satisfaction.
- Point of Sale:
- Complete store based POS solution
- Customer tailored UI
- Customer tailored functionality
- Items, customers, pricing, etc. defined and maintained in Acumatica.
- Offline functionality.
- Cash & carry or future fulfillment.
- Fulfillment through Acumatica or at store.
- Handles weighed items where price is determined by integrated scale.
- Multiple cash drawers
- Multiple Fulfillment Options:
- In store pick up
- Ship from Acumatica
- Buy Online Pick up in Store (BOPIS)
- Buy Online Return in Store (BORIS)
- Multiple Customer Types:
- Acumatica Customer – Individual transactions are posted in Acumatica.
- Marketing Customer – FusionRMS retains individual customer transaction data but treated as a default customer for posting into Acumatica.
- Default Customer – no recognition of customer on transaction
- FusionRMS has the unique capability of consolidating multiple transactions for Marketing and Default Customers for posting into Acumatica. This dramatically reduces Acumatica transactions while providing all necessary inventory and sales data. Individual transaction data is maintained in FusionRMS.
- Mobile Order Pad:
- FusionRMS – Order Pad provides a mobile order entry device enabling the operator(s) to create, save, recall, and edit orders which are tendered at the CSR.
- Line buster
- Field Sales
- Event Based Sales
- Integrated Gift Card and Loyalty Program:
- FusionRMS – Order Pad provides a mobile order entry device enabling the operator(s) to create, save, recall, and edit orders which are tendered at the CSR.
- Line buster
- Field Sales
- Event Based Sales
ORDER PAD
Sell from anywhere
Don’t let long lines discourage potential customers. This simple tablet-based app is an ideal extension of your POS; it’s there when you need it and allows you to service customers anywhere in your store or away in location.
- Trade shows
- Conferences
- Markets
- Concerts
loyalty program
Happy “sticky” customers – Fusion Gift & Loyalty.
Fusion Gift & Loyalty can be purchased individually or in combination and work in fully integrated environments or independently with FusionPOS, Acumatica or Acumatica eCommerce solutions. However used, they promote customer engagement and loyalty.
Fusion Loyalty is a robust branded loyalty program where you, the merchant determine when and how points are earned. This can be by customer type and reward level as well as item type and for specific intervals. Clients can download your branded app or log in through your web site to see points calculations and purchase history.
Fusion Gift Cards can be purchased online, at the store or can result from the conversion of loyalty points. Whether you use eCards or physical gift cards they can be used for purchases at the store, on line or directly in Acumatica.
Synchronization = Better customer experience
Making Acumatica the source of truth for your commerce operations allows you to deliver a consistent commerce experience throughout all your sales channels.
Technical features
Register types
a. Customer Service Register:
Built on the feature set and inventory integration of FusionCR™, the Fusion Customer Service Register (FusionCSR™) dramatically extends the reach of the ERP system by adding AR integration. FusionCSR™ enhancements include:- Advanced customer setup – Accounting customers can be set up for approval from the register. This allows for independent processing of the current transaction from the pending approval process which could impact the terms and conditions of future sales.
- On-account activity – Accounting customers may purchase on account or make payments on account from the register. Further, FusionCSR™ checks credit status before processing any sale transaction.
- Separate transaction detail – Fusion CSR™ processes individual transactions for an accounting customer while transactions for nonaccounting customers roll-up into one transaction in the ERP system.
- Layaway – All layaway transactions are recorded in the ERP system, accurately tracking the associated liability. The lay-away liabilities are reversed and properly recorded upon completion of the layaway and completion of the sale.
Case studies
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