Support

Attention all PC Charge and PayWarePC users. We are aware of an issue when applying Microsoft Updates (list of known updates are below) it will stop the credit card processing from the store server. If you are having issues processing credit cards please review to see if you have any of the following updates installed on the store server(s):

• KB3065987
• KB3067154
• KB3067505
• KB3061518
• KB3068708

If they are updated with these you will need to uninstall each of these updates and reboot the store server. It is also recommended that you turn OFF Automatic Updates on any machine working as a store server. If there are questions you can contact our support team at support@fusionrms.com or 214-420-5144 Opt 3.

If you need to contact us for support please help us with more information using the form below.

 

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