31 January, 2014 - - News -

When preparing to sell a small business, it’s important to make sure your company looks attractive to prospective buyers. So how do you go about doing that? There are a number of things you can do, including making sure your financial and legal paperwork is in order, demonstrating that your business has strong relationships with […]

31 January, 2014 - - News -

Pinterest is at the top of the heap when it comes to social selling, according to reports. So how do you use Pinterest to maximize your sales? By adding “Pin It” buttons to your product pages, re-pinning content from other people’s pages, writing search-friendly titles and descriptions, and much more. Read the full article here: […]

30 January, 2014 - - News -

In spite of the exponential growth globally in mobile usage, many fashion retailers have still not succeeded in optimizing their email marketing campaigns for mobile devices. In this case study, Econsultancy’s David Moth analyzes four retailers whose email campaigns could definitely use a boost—including Nordstrom and American Apparel—providing tips any business that sends out emails […]

30 January, 2014 - - News -

A recent study by Goldman Sachs details just how much women spend on clothes annually. The study divides women’s spending up by age group and shows that women gradually spend more throughout their 20’s, 30’s and mid to early 40’s. And then, as if by magic, spending suddenly declines. Read the full article here: How […]

29 January, 2014 - - News -

Recent studies have shown that offering employees appreciation and rewards is much more likely to motivate them to perform at their best than criticizing them and making them fear for their jobs. While good old fashion money still tops the list of what motivates employees, even inexpensive social events and greater involvement in decisions can […]

29 January, 2014 - - News -

The secret formula to sustaining successful customer service is very simple: “Systems and Smiles.” While it might seem obvious, businesses should never underestimate the importance of being friendly and approachable, and to have their methods down pat. A company may get by on just one, but it is much more likely to thrive with both. […]

28 January, 2014 - - News -

A lot has gone over the last year in the world of customer service, and a lot more will happen next year. But just what does the future hold for customer service and the customer experience? According to experts, you can expect cloud computing to grow exponentially in importance, for mobile usage to exceed wireless […]

28 January, 2014 - - News -

Interest in mobile payments appear to be leveling off, according to reports. While 43 percent of smartphone owners report using a mobile device to pay for a product or service this year, many say they aren’t that enthusiastic about mobile payments, and given the option, would prefer to make payments using more traditional means moving […]

27 January, 2014 - - News -

Two well known “retail celebrities,” Mary Portus and Bill Grimsey, have suggested different solutions to the U.K.’s failing high streets. Neither, however, has suggested encouraging more pop-up shops, which tend to offer unique and interesting products, stimulate consumer interest, and produce new jobs. Hopefully, local politicians will soon begin encouraging entrepreneurs to explore pop-up retail […]

27 January, 2014 - - News -

Gift card purchases are on the rise—in fact, they have never been more popular, according to reports. Department store and restaurant gift cards are the most popular, with coffee shops not far behind. Those who give the gift of choice champion the way such cards give recipients the chance to pick what they want for […]

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